FAQ

See our list of frequently asked questions below:

 

  • Can I place an order over the phone?
  • How do I track my order?
  • Can I use your fragrance oils with other products?
  • What size of wick do I use in my fragrance lamp?
  • How much fragrance do I put in my fragrance lamp?
  • Do I change my wick when switching to a different fragrance?
  • Helpful Tips For Operating Your Catalytic Fragrance Lamp from The Lamp Stand.
  • What if I want to return or exchange an item?
  • What if I have a damaged item?
  • When will my order arrive?
  • When will my order ship out?
  • What shipping method do you use?
  • Do you ship to PO or APO boxes?
  • What if I want to change or add to my order?
  • Will I receive my free wick if it doesn't show on my order confirmation?