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Common Questions

See our list of frequently asked questions below.


		Can I place an order over the phone?


		How do I track my order?


		Can I use your fragrance oils with other products?


		What size of wick do I use in my fragrance lamp?


		How much fragrance do I put in my fragrance lamp?


		Do I change my wick when switching to a different fragrance?


		Why am I having a problem with my fragrance lamp?


		What if I want to return or exchange an item?


		What if I have a damaged item?


		When will my order arrive?


		When will my order ship out?


		What shipping method do you use?


		Do you ship to PO or APO boxes?


		What if I want to add to my order?


		Will I receive my free wick if it doesn't show on my order confirmation?